How this works,
before you commit.

Yes. The first conversation, the review of your photographs and drawings, and the estimate cost you nothing. What we ask in return is enough information to give you a number that means something.

For an initial range, often yes. For a number you can sign, no — final pricing depends on measurements and site conditions that photographs hide. Photographs are how we start; the field measurement is how the price gets confirmed.

Four things get you a useful answer quickly: rough dimensions, height by width; clear photographs of the area, including a wide shot that shows what is around it; the hardware finish you have in mind, if you have one; and your zip code. Drawings or a permit set, if you have them, are better than all of the above.

Panel sizes, the glass construction and thickness, hardware and finish, what you are mounting into, how the glass has to be carried to the work area, whether engineering or permit documents are needed, and how much finishing work the surrounding surfaces need. Two quotes that look far apart are usually different in these, not in margin.

No, and we are wary of anyone in this trade who does. The same railing in two houses can differ substantially because of what it anchors into. We would rather give you an itemized estimate you can compare line by line than a headline number that changes once someone measures.

Fabrication and installation are carried out by the specialist trades we work with, coordinated by us. You deal with one point of contact, one scope, and one schedule. We will tell you who is doing what on your project rather than leave it vague.

It gets written down before it happens. Any change to the scope should be explained with its effect on price and schedule, and agreed, before the extra work starts. The approved scope stays the reference for both sides.

Yes, and it goes better when they are in the conversation from the start. Measurements, finishes, substrate preparation, approvals and sequencing all have to line up with the rest of the job, and that is easier to arrange than to repair.

We look at them. Whether a repair is sensible depends on the system installed, whether the hardware is still available, and whether the existing assembly still meets what the code requires. Photographs first, then an honest answer about repair versus replacement.

The coverage for your project is stated in your written agreement, including what is covered by us and what is covered by the manufacturer of the glass and hardware. We would rather put it in the contract you sign than advertise a number here.

Custom glass is made to your measurements and cannot be resold, so a deposit is normal in this trade. The amount, the payment stages, and what each one releases are set out in the agreement before you sign it.

Broward County, Miami-Dade and Palm Beach County, with Boca Raton and Fort Lauderdale at the centre of what we do. If you are just outside that, ask — the answer depends on the project.